Provider-centric staffing for purpose-driven healthcare
Posted on
February 6, 2024

Caliber wins ClearlyRated Best of Staffing Client and Talent Award.

Caliber Hits 10-Year ClearlyRated Best of Staffing® Milestone

We’re thrilled to share the news! Caliber has once again secured its spot among the fewer than 2% of staffing firms recognized as a ClearlyRated® Best of Staffing Client and Talent Award winner. This represents the tenth year in a row for our Client Award, a remarkable milestone achieved by just 16% of this year’s participants.

First-Hand Feedback from a Trusted Third-Party Partner

If you’re not familiar with the program, ClearlyRated's Best of Staffing® Award is an industry award recognizing firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients, placed talent, and employees. 

Caliber participates year after year because we believe in the power of feedback to drive continuous improvement. A commitment to listening and learning is a driving force behind one of our core values—the relentless pursuit of excellence.

Service Excellence By the Numbers 

At Caliber, our vision is to ensure that every patient in America receives outstanding care from high-caliber healthcare providers. How we go about that is by creating more autonomy, flexibility, and mobility for physicians and advanced practice providers. We’re honored that our efforts are making a difference in the lives of providers and positively impacting the health and happiness of families and communities across the U.S.  Here are some of the results we’re most proud of:

  • Caliber received a Net Promoter® Score of 63.6% from our candidates, more than double the industry’s average of 30% in 2023.
  • We received a Net Promoter® Score of 55% from clients, significantly higher than the 36% industry average.
  • Among both clients and candidates, we beat the industry average for satisfaction scores. Three-quarters of our providers ranked us as a 9 or 10, compared to a 50% average. Sixty percent of our clients gave us that score, better than the 52% average.

A Collective Commitment and Achievement

In a healthcare market characterized by provider shortages and intense pressure, Caliber takes a provider-centric approach to create a new paradigm of service. One of the most rewarding aspects of the Award is receiving comments from our clients and providers, many of which recognize specific team members who go above and beyond. 

One provider noted this year, “The team at Caliber has been wonderful. I feel welcomed and appreciated as an employee. I am grateful for such a solid foundation for my career as a healthcare provider.” And a client shared, “Caliber is responsive to our needs. The team has been phenomenal as far as providing quality candidates, scheduling them expeditiously, and understanding our business needs.”

We Want to Hear from You

If you currently work with Caliber, you’ll receive an invitation to provide feedback when the 2024 survey is released later in the year. Your input is critical to help us improve and grow; of course, you don’t need to wait until then to let us know how we’re doing. 

If you want to connect with a team member, reach out using our Contact page and we’ll get you to the right place quickly. As always, thank you for trusting Caliber for your healthcare career and talent strategies.

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